Promo code troubleshooting
Let's try to figure this out together.
The first thing to check is that you are checking out with an account, as none of our promo codes work for guest checkouts. It's super easy to make an account. Just go to the "Login" button on the top right side of the screen and scroll to "Create Account!" From there, type in your email address and create a password - that's that!
If you are still experiencing issues, here are a few more quick fixes.
First Time Purchasing Code:
- This order must be your first purchase in order for the code to work
Expired:
- Some codes are seasonal and unfortunately have expiration dates. Make sure that the code is still valid to use.
If none of these quick fixes solve your issue, then definitely reach out to us at hello@greetabl.com for help.